Analyzing of Hotel Conversation Making Room Reservation
♦Conversation
Receptionist : Good Morning, Welcome to the Ramayana Hotel. How can Ihelp you?
Traveler : Morning, I’d like a room please?
Receptionist : Certainly, Can I have your full name, please?
Traveler : My name is Rahmad Irawan
Receptionist : Could you spell that please?
Traveler : I-R-A-W-A-N
Receptionist : Thank you Mr. Irawan. And when would you like to reserve it for, Sir?
Traveler : For the 25st of November, and it would be for 3 days and 2 nights, so until the 27th
Receptionist Very well, we have the Deluxe Executive Suite and a Standard room available. The Deluxe Executive Suite is $649, plus tax, per night.
Traveler : Oh wow! How much is the standard room?
Receptionist : The standard room is $233, plus tax.
Traveler : OK, I’ll take the standard room, please
Receptionist : Would you like a single or a double, Sir?
Traveler : Alright. I’d like a double room, please
Receptionist : How would you like to pay?
Traveler : By Credit Card, OK
Receptionist : That’ll be fine. Would you like a wake-up call?
Traveler : Yes, I’d like a wake-up call for 6:30. Do you have a pool?
Receptionist :Yes, we do. Double room to reserved for Mr. Rahmad Irawan. On the 2nd floor. Here’s your key. That’s room 300 on the third floor. Is that all?
Traveler :Yes, that is all. Thank you very much.
Receptionist :You’re welcome, Mr. Rahmad Irawan. Have a good day.
Analyzing of grammar♦Vocabulary
I’d like a room please? : room reservation
Single : it means that one room just for one person
Double : it means that the room can fill with two persons
Wake-up call : calling for wake-up
Room : place which is reserve
Pool : Add fasilities
Stay : leave at moment
Pay : registrate
♦Tenses
- Simple future is used to make planing that really certainty.
Example: How would you like to pay?
That’ll be fine
- Past future is used to ask politely.
Example: I’d like a room please?
Would you like a wake-up call?
- Simple present
Example: My name is Rahmad Irawan
Do you have a pool?
- Present perfect continous
Example: We have the Deluxe Executive Suite and a Standard room available
♦Cultural awareness
- 6.30 is the time to wake up
- The use of “how can I help you?” Is more politely than “can I help you?”
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