Paper "Travel and Tour Operators"
Travel is movement of people to another place we can travelling by bicycle, train, boat, airplane, or other.
Travel agentshold the role of selling and administering packages from various tour operators to their personal clients based on what they’re looking for and what package suits each client best. While many tour operators focus o a select concentration of destinations most travel agents can specialize in a range of destinations and then they can help you narrow down a package for that specific destination or area you are looking to travel to based on you budget, preferred method of travel and interest. Travel agents will then work directly with the tour operator to perfect your requests and provide the tour operator with the information and payments they need.
Travel agents as we have talked about the main difference already. A travel agent only plans or organizes the trip. He does not accompany travelers or tourists, if he’s working under a travel agency then he plans everything out for the tourists. Moreover, a travel agent help the tourists in buying tickets, telling them about promotional offers on ticket purchase. Some travel agents are also private retailers. They advertise various hotels, places, resorts of different counties or cities to their customers. For this, they charge money, of course. They even pay service to the travelers on behalf of all these hotels, resorts or even rent-a-car services. So, they actually sell products on behalf of suppliers. They even tell the travelers about discount offers. So, the travel agent is a person who works under a private or public retailer and provides the tourism and travel related services to others on behalf of the company under which supervision he is operating. When it comes to tourism and travel facilities then all kind of facilities comes under this area like car rentals, hotels booking, railway or airline reservation, cruise lines etc. The working system of modern day travel agents has been reshaped to much extent. Now in addition to providing the ordinary tourism services, these provide the system for making travel arrangements for commercials and business purposes as well. The designation travel agent itself describing a person working as an agent. So, being an agent, the source of income of travel agent is the commission that he is paid by the agencies for which he is working. In addition to earning commission against bookings, he also received benefits and bonuses from the tourism and travel companies as well. Money exchange, travel guide, travel insurance and likewise other services can also be the mode of earning of travel agents as well. In short, the basic role of travel agent is to work as an agent for sale and administration of the packages as well. In short, the basic role of travel agent is to work as an agent for sale and administration of the packages of the company under which supervision he is working.
The Characteristic of Travel
Two major trends that characterize the Travel :
· Travel agents assist travelers by sorting through vast amounts of information to help their clients make the best possible travel arrangements. Travel agents offer advice on destination and make arrangements for transportation, hotel accommodations, car rentals, and tours for theirs clients. In addition, resorts and specialty travel groups use travel agents to promote travel packages o their clients. Travel agents are expected to be able to advise travelers about their destinations, such as the whether conditions, local ordinances and customs, attractions, and exhibitions.
· The travel agents use a variety of published and computer- based sources for information on departure and arrival times, fares, quality of hotel accommodations, and group discounts. They may also visit hotels, resorts, and restaurants themselves to evaluate the comfort, cleanliness, and the quality of specific hotels and restaurants so that they can base recommendations our their own experiences or those of colleagues or clients. Many travel agents specialize in specific destinations or regions, other specialize in travel targeted to particular demographic groups, such us senior citizens. Travel agents who primarily work for tour operators and other travel arrangers may help develop, arrange, and sell the company’s own package tours and travel services.
A tour operator is a person whose job duties include organizing tours, whether they be for holidays or historic places. A tour operator is not generally involved in the day to day task of giving the tours or dealing with guests. This job is left to the tour guide. A tour operator typically combines tour and travel components to create a package holiday. They advertise and produce brochures to promote their products, holidays and itineraries.
The most common example of a tour operator’s product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative, all for one price. Niche tour operators may specialize in destinations, e.g Italy, activities and experiences, e.g skiing, or a combination thereof. Tour operators are responsible for organizing and preparing holiday tours. They follow trends in the popularity or destinations and packages, and adjust company plans accordingly. Fluency in a second language would be a big advantage in this role.
The Characteristic of Tour Operators
Two major trends that characterize the tour operating industry :
· Concentration and integration: the package holiday market is dominated by a very small number of internationally operating tour operators. The main trends in the industry are economies os scale, horizontal and vertical integration. Through these strategies, tour-operators can achieve considerable buying power and control over their suppliers, as well as the distribution of their products. Horizontal integration refers to a situation when companies join together with the aim to remove competition, to increase economies of scale, and to increase purchasing power.
· Specialization : intense integration practices have also able to increased specialization and the development of niche operators and niche products small and medium size operators have to compete by providing high quality, and tailor- made services, which is responding to the trend that holidays markers are becoming more discerning about the holidays that they take. They often specialize in geographical areas ar activities.
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